How can we help?

Open any book and tap Read (free books) or Preview (paid books). Books you own are in My library. The reader remembers your page, and you can change the font, text size and light or dark mode.

Yes – the website works in any phone browser, and our app is on its way. See Get the app.

Yes, in our app: download a book from your library and it is kept encrypted on your phone. Downloads can be on up to 3 devices at a time and open offline for 30 days at a time. Remove old devices in Settings.

No. You pay once and the book stays in your library for as long as Owiwi Reads exists – even if the author later removes it from sale.

Free books and reads show a few adverts – that is how their authors get paid. Books you buy never show adverts.

Reads are shorter pieces – stories, poems, articles and tutorials – that writers publish straight on the site. Most are free.

Choose Buy on a book page and pick a payment method (Paystack), or use your credits. Your card details go to the payment provider, never to us.

Prices follow the currency you pick at the top of the page (Naira, Dollars or Pounds). You are charged the amount shown at checkout; some providers only take certain currencies and say so before you pay.

Give it a minute and refresh – some payments take a moment to confirm. If it is still missing, email us with your order reference (it starts with OWR-) via Contact us.

Yes, within 7 days for duplicate purchases, books that will not open, books not as described, or payments you did not make. See the Refund Policy.

It protects your account and makes sure your receipts and library reach you. Check your inbox (and spam folder) for our email, or resend it from Settings.

Credits are spent like money on books, gifts and promotions. You can buy them in your wallet or earn them – for example when you reach a new level or invite friends. They cannot be cashed out.

Reading, reviewing and other activity earn points. Points move you up the levels on the leaderboard, and new levels can come with credits and badges.

On an author’s page, tap Gift, choose an amount and add a message. The author receives most of the gift as earnings, and your message appears in their gifts inbox.

Join the associate programme in Promote & earn, share links to books, and earn when someone buys through your link.

Go to Publish and follow three steps: details, cover and file (EPUB or PDF, up to 100 MB), then price. Some books go live straight away; others get a quick check first.

EPUB if you can – the text flows to fit any screen and readers can change the font size. PDF keeps your exact layout but is harder to read on phones.

Yes. Free books and reads show adverts, and you earn from the adverts shown to your readers.

Every book gets a publication number (OWR-year-number) and a certificate showing the date and a fingerprint of the exact file – useful evidence that your work was published here first. It is not an ISBN.

Yes, if they really are out of copyright (or you hold a licence). Mark the rights correctly in step 1; such books are checked before they go live.

Use Campaigns to show your book or read to more readers, or send an email or push promotion. You only pay for what you choose.

New earnings are Pending for 7 days (in case of refunds), then become Available. You can withdraw once your Available balance reaches ₦5,000.

Add a payout account in your wallet – a bank account in your name, or another method offered there – then tap Withdraw. Withdrawals are checked and usually paid within a few working days.

Yes. On day 28 of each month, everyone with a default payout account and enough Available balance gets a withdrawal created automatically.

Your share is shown in your Publishing Center before you publish, and next to every sale, gift and advert in your wallet.

You are responsible for declaring your earnings where you live. Your wallet history gives you a record of every payment.

Use Forgot password on the sign-in page and we will email you a link to set a new one.

In Settings. Your @username is also your public profile address.

Settings → Delete account. Withdraw any earnings first. See Deleting your account for what is removed and what is kept.

Only to run the service, keep it safe and meet legal duties – we never sell it. Read the Privacy Policy.