Refund Policy

You can ask for a refund within 7 days of buying a book if:

• you bought the same book twice, or bought it by mistake and have not read much of it;
• the book will not open or is badly broken (missing pages, unreadable formatting), and we cannot fix it within a reasonable time;
• the book is clearly different from its description – for example a different book, a different language or only part of it;
• the payment was not made by you or someone you allowed.

We may say no if most of the book has been read, if refunds are being used to read books for free, or after the 7-day window has passed (because by then the author has been paid). This does not affect any right you have under consumer law where you live.

When a book is refunded, it is removed from your library.

Credits you have bought can be refunded within 7 days if you have not spent any of them, or if they were bought by mistake or without your permission. Credits earned as rewards are not refundable. When a purchase paid with credits is refunded, the credits go back to your wallet.

A gift is final once delivered to the author. We refund a gift only if it was sent by mistake (for example, the wrong amount or the wrong author) and you tell us within 7 days, or if it was made without your permission.